Privacy Policy

Last updated: March 2025  ·  Effective immediately

1. Information We Collect

When you use our website or contact us, we may collect the following information:

• Personal details — your name, email address, WhatsApp number and country
• Enquiry information — what you are looking for (course, mentorship, workshop, etc.) and any message you send us
• Usage data — pages you visit, time spent, device type, browser, and general location via Google Analytics
• Communication data — messages you send via our contact forms or WhatsApp

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and bookings for courses, mentorship and workshops
• Send you relevant information about our programmes and training schedules
• Improve our website and understand how visitors use it
• Comply with legal obligations
• Issue certificates and verify credentials for course participants

We do not sell, rent or trade your personal information to any third party.

3. Cookies & Analytics

Our website uses cookies and Google Analytics to understand visitor behaviour and improve user experience. Google Analytics collects anonymised data such as pages visited, time on site and general geographic location.

You can control cookie preferences using the cookie consent banner shown on your first visit. You can also disable cookies in your browser settings at any time.

4. Third-Party Services

We use the following third-party services that may process your data:

• Formspree — processes form submissions. Data is sent to our email at . Formspree's privacy policy applies to form submissions.
• Google Analytics — tracks anonymised website usage data. Governed by Google's Privacy Policy.
• Google Translate — provides language translation. No personal data is shared with Google Translate beyond the page content.
• WhatsApp — when you contact us via WhatsApp, WhatsApp's privacy policy governs that communication.
• Hostinger — our web hosting provider. Your data may be processed on their servers.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected — typically as long as there is an active enquiry or enrolment relationship with you. Form submission data is retained in our email inbox. You may request deletion at any time.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Correction — request that we correct inaccurate data
• Deletion — request that we delete your personal data
• Objection — object to certain uses of your data
• Portability — request your data in a portable format

To exercise any of these rights, please contact us using the details below.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are intended for individuals aged 16 and above. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9. International Visitors

Our website is accessible globally. If you are visiting from the European Union (GDPR), United Kingdom, Australia, UAE or any other jurisdiction with data protection laws, we are committed to handling your data in accordance with applicable regulations.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, please contact us:

• Email:
• WhatsApp: +91 8272 949397
• Website: www.vaanahaa.com
• Organisation: Vaanahaa Education and Innovation Labs Pvt Ltd, Kolkata, West Bengal, India